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Welcome to Nidrah Global

With Over 100 Years of Combined Outsourcing Experience.

Whether looking to bring your outsourced operations back onshore, nearshore, or interested in outsourcing for the first time, Nidrah Global has a variety of customer interaction solutions designed to power your customer experience to the next level. Combining years of experience in outsourcing best practices with breathtaking technology innovation, and the best near shore contact centers available, Nidrah Global is quite simply Near Shore Outsourcing Perfected.

Learn More About our Customer Interaction Solutions

Assess

Comprehensive service audits to ensure center meet compliance regulation for your business

Plan

We identify call center sites technology, and processes to take your outsourced operation to next level

Implement

Our Professional Project Managers oversee the implementation process from start to finish

Optimize

You can’t manage what you aren’t measuring Nidrah Global views performance like “big-four” accounting firm.

Call Center Sourcing Services Bench Marking Process Automation
I.T. Compliance Program Management Near Shore Market Research

SEASONED CONTACT CENTER EXECUTIVES

Our Advisors have been Everywhere - Offshore, Onshore and All points in Between!

When it comes to selecting the right contact center location, technology, and processes to power your business, experience makes all the difference. Our advisors are some of the most experienced contact center executives in the business. We put their experience to work for you.

 

NIDRAH GLOBAL

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NIDRAH GLOBAL