Welcome to Nidrah Global
"Global Solutions, Personalized Approach" Outsourcing Experience
Whether you're looking to bring your outsourced operations back onshore or nearshore, or are interested in outsourcing for the first time, Nidrah Global has a variety of customer interaction solutions designed to take your customer experience to the next level. Combining years of experience in outsourcing best practices with breathtaking technological innovation and the best global contact centers available, Nidrah Global is quite simply Global Outsourcing Perfected.
Learn More About Our Customer Interaction Solutions
Assess
Comprehensive service audits to ensure centers meet compliance regulations for your business.
Plan
We identify call center sites, technology, and processes to take your outsourced operation to the next level.
Implement
Our professional project managers oversee the implementation process from start to finish.
Optimize
You can’t manage what you aren’t measuring. Nidrah Global views performance like a “big four” accounting firm.
Our Advisors Have Been Everywhere!
When it comes to selecting the right contact center location, technology, and processes to power your business, experience makes all the difference. Our advisors are some of the most experienced contact center executives in the business. We put their experience to work for you.
